Accessing and sharing information efficiently and accurately helps agencies in many ways, from improved response times to enhanced officer safety. In this post, we'll discuss the key benefits of the real-time connection between MDC and CAD for law enforcement.
The ability to access and update local data, maps, and files is one of the most significant benefits of the real-time connection between MDC and CAD software. This is a critical focus in states like Texas, where rural areas are abundant.
MDCs are often used where spotty reception leads to software performance issues. Most MDC and CAD providers are entirely cloud-based, which works for some urban areas where connectivity isn't spotty. However, an alternative is pivotal for real-time connectivity to thrive in Texas' mixed-connectivity environment. Created with public safety in mind, Athena MDC enables access to everything officers need, even if they lose connectivity.
If an officer loses connection while using Athena MDC, dispatch still has the officer's last known location; they don't disappear from the map. As soon as connectivity drops, the computer-aided dispatch police personnel will radio the officer to check in. If there's no response, dispatch can immediately deploy units to the officer’s location.
With MDC and CAD, all tools still work on the police officers' end. And then, as soon as connectivity returns, Athena MDC automatically updates so that everything stays up to date.
Officers have access to live alerts surrounding the call history of a given address, such as:
Alerts are color-coded by severity to enable a quick read and on-the-fly planning.
The real-time connection between MDC and CAD elevates officer safety by providing live access to maps and other pertinent information and through ease of use in a spotty cellular environment. The seamless partnership between the two product integrations enables essential officer safety features.
Rather than using a text-based status monitor, a GIS-centric solution helps keep officers geographically aware of the types of calls they receive and the specific locations of those calls. Officers can quickly estimate how long it will take them to assist a fellow officer in the event of a crisis or determine what prior geographic-based scenarios will affect the situation and persons at hand.
It’s a waste of time and money for officers to enter incident information on multiple platforms — not to mention increasing the opportunity for errors. A multi-step reporting process can cause all kinds of delays, including issuing tickets, submitting reports, submitting to the courts, and booking detainees.
The real-time MDC and computer-aided dispatch connection enables officers to create and complete reports in the field. It eliminates the challenges officers face in taking written notes and waiting to type up their reports when they return to the station.
The real-time connection between MDCs and CAD systems is revolutionizing law enforcement operations. These tools enable officers to access and share critical information efficiently and accurately, leading to faster response times, enhanced officer safety, and improved reporting capabilities.
Ongoing communication and data sharing in an environment where cellular connectivity can be a challenge, it is crucial for officers and agencies to access live local data, maps, and alerts. Athena MDC features, such as the panic button, location alerts, and advanced mapping, increase officer safety and minimizes distraction on the road. Plus, the system allows officers to save time by creating and completing reports in the field while eliminating errors that occur due to repeated data entry or rushed reporting.
To learn more about how Athena MDC and Athena CAD can help keep your officers safe in a mixed-connectivity environment, schedule a demo with our knowledgeable Texas support team.